Covid 19
COVID-19 Safety Policy Statement (Updated 28 March 2022)

 The health and safety of both AVID personnel and our valued customers will remain AVID's first priority while navigating these rapidly changing times. Customers should anticipate and accommodate safety related schedule changes and/or delays in regards to deliveries and scheduled services while the COVID-19 pandemic remains a reality.


EMPLOYEES: All AVID employees are required to be vaccinated (including elligible vaccine boosters) against COVID-19.


​​VISITORS: Unvaccinated visitors to AVID (including customers) must wear N95/KN95/KF94 face masks over their mouth and nose at all times when on AVID premises (exception meals). This policy is unlikely to be lifted.

Individuals with symptoms of cold/flu/COVID-19 -- however minor -- should postpone planned visits to AVID until their symptoms abate.


UNITED STATES & CANADA:  AVID service and support technicians are permitted to travel to customers within the continental United States and Canada at this time.


​ALL OTHER LOCATIONS: International travel to our international clients remains prohibited. AVID management will continue to monitor and advise.



> AVID technicians will wear N95/KN95/KF94 facemasks while working at customer facilities when required or requested.

> AVID technicians will monitor their personal health condition for potential symptoms of COVID-19 and will seek professional medical assistance if infection is considered possible.

> AVID technicians will take all precautions required to mitigate infection/transmission as recommended by the CDC / WHO. For more information see https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html



These policies will be reviewed on a regular basis (updates will be posted here). If you have questions or concerns about AVID’s mitigation and prevention strategy, please contact AVID directly.


We thank our customers for their understanding and support during this challenging time.

​AVID shall not be held liable for lost profits or other consequential, special, general, incidental, indirect, exemplary, or punitive damages as a result of postponing, delaying, canceling, or re-quoting services due to COVID.