AVID & COVID-19
COVID-19 Statement (Updated 1 December 2020)
On November 17, 2020, AVID Corporation notified all customers that in-plant services (including installations) were suspended until further notice due to the significant increase in COVID-19 positivity throughout the United States.
In the interest of the health and safety of our employees and their families, AVID ownership has extended the suspension until January 8, 2021.
AVID Corporation employees are prohibited from traveling to customer sites during this time, and no new services are to be scheduled. Services that were scheduled or planned for the month of December will be postponed until AVID management reviews the situation in early January. AVID representatives will follow-up with any customers expecting services at that time.
Any systems/goods received by customers expecting an AVID installation should remain crated and placed in a safe location until an installation date can be determined.
Remote support / remote technical service will continue to be available for those customers enrolled in the AVID Corporation 2020 and/or 2021 Support Program.
Any updates to AVID Corporation's COVID-19 policy during this time will be posted on this page.
We thank our customers for their understanding, patience, and support during this challenging time.